APHA's Keep It Moving Challenge FAQs — #APHAKeepItMoving

Our goal is to get a little more active together, and cross the country on our Walker Tracker map by April 11. We hope to get as many people as possible to start the habit of moving every day. We know consistent physical activity like walking helps prevent chronic disease and improve quality of life, mental health and healthy aging.

What devices can connect to Walker Tracker?

Walker Tracker supports most major fitness trackers, including (click on your device's name for instructions on how to connect).

If you have any issues connecting your device, just click the blue button in the lower right hand corner of your program dashboard on the desktop or the "Contact Support" button on the app to send the Walker Tracker support team a message.

How does syncing work?

Walker Tracker does not sync directly from your device. Rather, it pulls in steps from your device's built-in activity trackers. Because it pulls steps in from your device's account, you need to sync the Walker Tracker app regularly with your device's app. This way, your Walker Tracker account can stay current with your activity. If you wait to sync for several days it can take longer than usual for activity to come into your Walker Tracker account.

I don't have a device. Can I manually enter my activity?

Yes. Click here for a step-by-step tutorial on how to enter your activity manually.

Why won’t my steps and activity load?

You must sync the app to your phone’s health app and the activity should update automatically (that means opening the Walker Tracker app everyday). If not, steps and activity must be manually logged.

Where are my steps and activity from before I downloaded the app?

Walker Tracker will only calculate activity starting from the time you download the app and create an account. 

Why can’t I create a new account on the WalkerTracker app?

To create a new account from the app, you must type or paste the url: https://aphakeepitmoving.walkertracker.com in the box.